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Sales Training: Ending Phrases in Sales Calling

Most selling programs are designed to coax the client into buying before you have trust and connection with them. But strategies and “forward moving” techniques are based on your world, not the potential client’s.

This usually causes an immediate negative reaction during your sales calls. People don’t like being pushed by someone else’s agenda, especially someone they don’t know. So let go of “driving” a conversation forward. Instead, open your sales call with a statement focused on a problem they probably have, and one that will invite a question from them.

And also allow your ending comment to be more inviting than directing. For example, end with the phrase, “Well, where do you think we should go from here?” This lets the conversation move on its own without your herding things into pre-planned box.

You’ll avoid situations that turn into a buyer and seller role and the sales pressure this creates. You’ll also find yourself speaking in a gracious manner, and your potential clients will be comfortable with the interaction. This translates into more clients and revenue, plain and simple.

Ari Galper, the World’s #1 Sales Trainer and expert on trust-based sales training, is the creator of Unlock The Game®, the leading sales approach being adopted by companies across Australia, in Sydney, Melbourne and Brisbane. You can take a Free Test Drive of Ari’s Sales Training approach at http://www.FreeSalesTrainingTipsBlog.com