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Sales Training: Being Flexible in Sales Calling

This can be a hard one. Throw out your linear sales script and generate a spontaneous conversation based on the problems you can help the other person solve. Scripts feel artificial to us. And we sound artificial to the other person just as soon as we say, “Hello.” Formal scripts don’t give us the freedom to be flexible in sales calling conversations. We can’t adjust to whatever direction they’re wanting to go.

So view your sales calls as conversations that somewhat have a mind of their own. As long as your own intention is anchored in the idea of helping the other person, you’ll get along fine. Open a dialogue with the other person, and allow it to bend and shape itself into a relaxed interaction.

Ari Galper, the World’s #1 Sales Trainer and expert on trust-based sales training, is the creator of Unlock The Game®, the leading sales approach being adopted by companies across Australia, in Sydney, Melbourne and Brisbane. You can take a Free Test Drive of Ari’s sales training approach at http://www.unlockthegame.com.au/