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Online cost service What We Do... RNK Productions is a great entertainment based transcription business, but we provide numerous levels of service that can be tweaked to accommodate your own transcription demands. The Basic service for a 20 minute record of a single individual interview includes time code logging (only for movie submissions), B-roll notation, if requested, and also interviewer paraphrasing, all for the fair cost of $65. Several person interviews or truth show type footage is usually a little more entailed, therefore we charge a competitive hourly rate of $25 per transcription hour; a 26 minute mp3 really should take not an longer than 2 to 5 hours, once again depending on the degree of difficulty of the job.

How It Works... The standard recovery time is generally 48 hours from time of tape drop-off, but, we provide many levels of expedited rates. Please view the rate sheet for complete information. Deadlines, whether or not rush or standard, tend to be only guaranteed with a particular agreement produced over the telephone or via e-mail, so please don't just drop off tapes and assume your deadline can be met. Our company hours tend to be 9 feel to 6 evening Monday through Comes to an end, but we field calls 24/7 as well as are able to accept tapes at any time with before notification. For your convenience, we have a 24 hour accessible cassette drop located at the back in our workplace. If tapes are dropped off right after business hours, they will be regarded as received on the next working day and will also be processed accordingly. Really should you view a a need to terminate or perhaps change your purchase, please allow you understand as shortly that you can. This way we encourage lots of online marketers, people and businesses to wrok with us as well as expend their activities and clients.

Exactly what We Accept... We cannot held apt for the excel at tapes, be they sound or video, so please submit duplications in the following formats: VHS DVD WMV formatting (Windows Media Video) Traditional or mini sound cassette MP3/WAV or perhaps different sound types on CD-ROM If one have a format some other than those above, please call beforehand to view if we can accommodate. If audio tapes tend to be supplied with video sources, the Audio transcription rates will use as opposed to the Basic transcription rate. Before submitting your own tapes, please run through this checklist to eliminate potentially incurring extra charges. q	Are tapes numbered or described? q	Is there a noticeable timecode window burnt onto your movie sources? q	Is the sound clear and expertly registered? Ask you regarding combining the source tapes! It could protect your manufacturing $$$$.

When the Job is Completed... Transcripts is delivered in numerous forms, depending in your requirements. The most commonly known delivery is by email. You can accommodate many term processing programs, however we ve found .doc (for PCs) as well as .rtf (for Macs) to be the many commonly requested. If required, we can supply your entire order in hard copy format Or Perhaps about a floppy drive for a small more fee. If we should require a package service such as UPS or FedEx, just offer you with a pre-paid, ve addressed shipping form, and also youll view that your tapes return to we. If you d rather use USPS delivery, we're much more than happy to accommodate. On top of that, you will just be charged for actual delivery costs and the fee for a �delivery confirmation form (which is currently 45 to fifty-five cents). We not charge a handling fee!!

Exactly how We Invoice... As opposed to a a lot of places, we feel it�s only fair for businesses that hold a free account with RNK to receive a whole 30 days from the receipt of transcriptions to pay invoices. Businesses not on account are given 14 days to pay in full from the time of transcription delivery. You accept money, looks into or revenue requests. Charge cards are accepted through PayPal s online money exchange service. Please note that if the PayPal method is used, a great more 3% will be put into the total cost to cover the 3% transaction fee issued by PayPal. If payment is certainly not received by the due date reported on your own invoice, a 2% late fee is assessed. Mistakes Encounter... RNK takes pleasure in the high quality of its transcripts, however not an one is completely mistake proof. If one feel your transcripts received are certainly not right, we will create another proofing pass of the transcripts in question complimentary to you. We aim to make our customers happy!